Our Returns Policy

  1. If you're not happy with the item sent to you by Smokeless UK send us an email and we will offer a refund upon return of the item. Providing the item is in unused condition.

  2. If the item doesn't fit and you want to swap sizes, we will offer you a return label. Once we have received the item with your order number and chosen new size we can send you a swap free of charge! Provided the item is in unused condition. Returns must be opened within 30days of purchase.

  3.  You must allow up to 10 days for any refunds or swaps. 

  4. If the item quality failed or wasn't up to scratch send us an email we often offer replacements if the item hasn't performed the way it should.

  5. Any personalisation will be added with the exact spelling to the order, any typos or spellings mistakes are not the fault of Smokeless UK.    

PLEASE NOTE: Personalised items cannot be returned unless the item is at fault.